Shipping policy
Vasilia – Delivery Information
At Vasilia, every order is packed with care — from our facility to your doorstep. Whether you’ve ordered vases or décor pieces, we make sure your items arrive safely, securely, and ready to elevate your space.
🚚 Delivery Options & Shipping Costs
Shipping fees are calculated automatically at checkout based on your location and order weight.
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Standard Delivery: ~4 working days
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Express Delivery: ~3 working days
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Priority Delivery: ~2 working days
📍 Delivery times may vary for remote or rural locations.
Shipping methods: Depending on the country, package are delivered by DHL, FEDEX, UPS.
Shipping fee: $15
📦 Packaging & Handling
Every Vasilia order is:
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Carefully packed using protective materials designed to help prevent transit damage
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Securely sealed to protect delicate finishes and surfaces
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Handled with care to ensure items arrive in excellent condition
🎁 Gifting a Vasilia piece?
You may add a personalized message or choose gift-style packaging at checkout (where available).
Orders containing multiple items may be shipped together unless requested otherwise.
📅 Delivery Schedule
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Delivery Days: Monday to Friday
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No Deliveries: Saturdays, Sundays, or public holidays
Order Cut-Off Time
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Orders placed before 1:00 PM ship the same business day
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Orders placed after 1:00 PM ship the next business day
⚠️ Important Notes
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Remote Areas: Additional delivery time or extra fees may apply
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Missed Deliveries: Redelivery charges may apply if delivery attempts are unsuccessful
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Damaged or Incorrect Items: Please contact us within 48 hours of delivery and include clear photos so we can resolve the issue promptly
📦 Track Your Order
Once your order has shipped, you’ll receive a tracking link via email or SMS so you can monitor delivery in real time.
💬 Need Assistance?
Have questions about shipping or need a custom delivery request?
👉 Visit our Contact Us page and our team will make sure your Vasilia delivery is smooth from start to finish.